Store Policies
Limited Warranty:
Our Limited Warranty, which includes new products, covers telephone diagnosis and repair, as well as replacement of defective parts for up to x years after you receive your machine. It also covers labor on the first service call within 90 days after you receive your machine. Each product description determines warranty period.
This warranty does not cover any abuse or misuse or any item moved or repaired without authorization by N2Fun. The following products are excluded from any warranty: Items sold with no warranty or items noted “as is” in the product description.
Terms and Conditions:
The following Terms and Conditions of Sale applies to all items and games we sell, and the Purchaser (Buyer) agrees to all terms below by making any purchase from N2Fun website or store location.
Product Set Up: Please note that some items on our web site require some assembly. Most items sold by us also require a small amount of "setup time", which instructions are provided for via direct communication, and or, videos on our website. We cannot be held responsible for any damage to items due to improper setup. Unless otherwise specified, we assume no obligation to install any products sold or to place them in working order at the purchaser's premises. Some products on our web site do require some minimal to extensive setup. In the event that setup is provided by N2Fun or it’s authorized representatives, we assume no responsibility for damage to the item or the premises in which the items is being delivered. This includes damage to walls, doors, doorways, flooring, and any other places where such damage might occur during deliver and setup.
Delivery Times: N2Fun makes no guarantee, expressed or implied, on the delivery time of any products sold. Any estimates given are subject to change and are dependent on time and method of payment, product availability, and turnaround times of shipping companies.
Product Inspection: We advise that you immediately unpack items upon receipt to inspect for any possible damage. If any damage is present, you must immediately contact us to make a report. Minor damage including small scratches and nicks may be present on the item and represent normal wear from product packaging and transit. This damage does not warrant refusal of delivery or a product return.
Drop-shipping and Consignment: We reserve the right to furnish products, new and refurbished, from third parties and have them delivered directly from these sources. Consignment sellers have the right to remain anonymous and silent parties to the sale. Any attempt to contact these sources will result in a final sale with no warranty (as-is).
Prices: Prices published by us or quoted by our representatives may be changed at any time without notice. Due to fluctuating market conditions, written quotations expire automatically 14 days from the date issued and are subject to change or termination with verbal or written notice during that period. All quotations and prices are subject to adjustment on account of new specifications, modifications, quantities, shipment methods or other terms and conditions which are not part of the original price quotation.
Order Fulfillment: Once your order is placed on N2fun.com our system will generate a transaction receipt via email sent to you. Depending on the item ordered, will depend on how quickly the item ships. See item description for shipping & handling times. Once your item is shipped N2fun will provide order status via email / text communications. Once your item has shipped your order will be marked fulfilled on N2fun.com.
Returns and Cancellations: Products in brand new unused condition may be returned or exchanged within 15 days of delivery/pickup. You may return your product for store credit, a different product, or a refund to the original payment method. Returns and exchanges are subject to a 20% restocking fee. Original shipping is not refunded. Orders cancelled before shipping are subject to a 10% order cancellation fee. Custom artwork is non-refundable.
Please note the following exceptions to our return and exchange policy:
• Discounted items are final and cannot be returned or exchanged.
• Custom Artwork is non-refundable.
• Returned items must have tags still on and be returned in original packaging.
• Returned items must have no visible signs of wear or use.
To initiate a return or exchange, please complete the following steps:
1. Call 513-868-0713 between 9am-7pm EST.
2. Ask to speak with someone about a return, exchange, or cancellation.
3. Be sure to have your order number ready.
4. Follow the instructions of the customer service representative to return, exchange, or cancel your order.
Additional Information:
It can take anywhere from 3 to 7 business days for a refund to be processed and show on your credit card statement.
If you have any additional questions or concerns, please feel free to contact us at fun@n2fun.com
Legal Fees: We have the right to collect from purchasers all reasonable costs and expenses incurred in collection of any sums owed by Purchaser and we shall not be obligated to make any further deliveries to Purchaser. Such reasonable costs and expenses shall include, but not be limited to, reasonable attorney's fees.
AGREEMENT TO TERMS: The purchaser (Buyer) confirms that they have read, and agrees to, all terms, conditions and store policies listed in this document.
The Purchaser (Buyer) agrees that this agreement and all transactions hereunder, or any dispute or controversy arising out of, relating to, or in connection with any purchase, transaction, agreement, or its interpretation, with N2Fun shall be governed by the laws of the State of Ohio, County of Butler, and agrees that in the event of Federal or State court litigation, all cases will be filed, conducted and heard within the State of Ohio, County of Butler.